Vryno Caseify is a comprehensive case management platform designed to streamline the handling of customer inquiries, complaints, and support requests. It enables businesses to efficiently assign cases, monitor progress, and ensure timely resolutions, fostering improved customer satisfaction and loyalty.
Caseify offers real-time case tracking, centralized document storage, and automated reminders, ensuring that no detail is overlooked. Its multi-user collaboration capabilities and customizable workflows facilitate seamless teamwork and efficient case resolution.
900+
Monthly Signups
100+
Partners
30000+
Customers
Pricing Plan
Pricing Plans
| Modules | Free | Essentials | Elevate | Enterprise | Premium |
|---|---|---|---|---|---|
| Basic Details | |||||
| Users | 3 | No Limit | No Limit | No Limit | No Limit |
| Billed Monthly (INR) | 0 | 480 | 1248 | 2496 | 3900 |
| Billed Annually (INR) | 0 | 336 | 960 | 1920 | 3000 |
| Billed Monthly (USD) | 0 | 6 | 15.6 | 30 | 48 |
| Billed Annually (USD) | 0 | 4.2 | 12 | 26.5 | 36 |
| Billed Monthly (EUR) | 0 | 6 | 14 | 28 | 43.8 |
| Billed Annually (EUR) | 0 | 4.2 | 10.8 | 21.6 | 33.6 |
| Sales Force Automation | |||||
| Leads | Yes | Yes | Yes | Yes | Yes |
| Contacts | Yes | Yes | Yes | Yes | Yes |
| Organizations | Yes | Yes | Yes | Yes | Yes |
| Deals | Yes | Yes | Yes | Yes | Yes |
| Document Management | Yes | Yes | Yes | Yes | Yes |
| Activities | Yes | Yes | Yes | Yes | Yes |
| Reminders | Yes | Yes | Yes | Yes | Yes |
| Recurring Activities | Tasks Only | Tasks Only | Tasks Only | Tasks Only | Tasks Only |
| Calendar Booking | No | No | Admin View Only | Yes | Yes |
| Lead Scoring | No | No | Yes | Yes | Yes |
| Reports & Analytics | |||||
| Standard Reports | Yes | Yes | Yes | Yes | Yes |
| Custom Reports | 5 | 30 | 100 | Unlimited | Unlimited |
| Standard Dashboards | Yes | Yes | Yes | Yes | Yes |
| Custom Dashboards | No | 5 | 10 | 40 | Unlimited |
| Marketing Automation | |||||
| Mass Email | 10/day/org | 100/day/org | 1000/day/org | 2000/day/org | 3000/day/org |
| Custom Email Templates | 10 | 200 | Unlimited | Unlimited | Unlimited |
| Schedule Mass Email | 2/module | 5/module | 10/module | 20/module | 50/module |
| Customer Support | |||||
| Cases | No | No | Yes | Yes | Yes |
| Solutions | No | No | Yes | Yes | Yes |
| Assignee Notification | No | No | Yes | Yes | Yes |
| Case Escalation Rules | No | No | Yes | Yes | Yes |
| Inventory | |||||
| Products | No | No | Yes | Yes | Yes |
| Quotes | No | No | Yes | Yes | Yes |
| Sales Orders | No | No | Yes | Yes | Yes |
| Invoices | No | No | Yes | Yes | Yes |
| Purchase Orders | No | No | Yes | Yes | Yes |
| Data Administration | |||||
| File Storage (Org) | 512MB | 1GB (Addtional 512MB/user license) | 1GB (Addtional 512MB/user license) | 1GB (Addtional 512MB/user license) | 5GB (Addtional 512MB/user license) |
| Additional File Storage (Org) | NA | Rs. 280/month for 5GB | Rs. 280/month for 5GB | Rs. 280/month for 5GB | Rs. 280/month for 5GB |
| Data Storage (Upto 400 Users) | 5000 records (10 MB) | 100000 records (200MB) | 10GB | 10GB | 10GB |
| Additonal Data Storage (Upto 400 users) | NA | NA | Rs. 280/month for 5GB | Rs. 280/month for 5GB | Rs. 280/month for 5GB |
| Data storage (>400 Users) | 5000 records (10 MB) | 100000 records (200MB) | 10 GB | 15 GB | 30 GB |
| Additional Data storage (>400 Users) | NA | NA | Rs. 150/month for 5GB | Rs. 150/month for 5GB | Rs. 150/month for 5GB |
| Default Data Storage per User License | NA | NA | 20MB | 50MB | 100MB |
| Import Data | 200/batch | 500/batch | 2000/batch | 5000/batch | 10000/batch |
| Data Import- Skip Dupilcates | No | No | Yes | Yes | Yes |
| Data Import- Record Update | No | No | Yes | Yes | Yes |
| Data Import- Selective Field Update | No | No | No | Yes | Yes |
| Import History | No | Past 90 Days | Past 90 Days | Past 90 Days | Past 90 Days |
| Data Backup | Rs. 800/request | Rs. 800/request | Rs. 800/request | Rs. 800/request | Rs. 800/request |
| Automation | |||||
| Workflow Rules/org | 2000 (Max 1800 active) | 2000 (Max 1800 active) | 2000 (Max 1800 active) | 2000 (Max 1800 active) | 2000 (Max 1800 active) |
| Workflow Rules | 10 Rules/Module (Max 5 active) | 30 Rules/Module (Max 5 active) | 80 Rules/Module (Max 5 active) | 125 Rules/Module (Max 5 active) | 150 Rules/Module (Max 5 active) |
| Email Notifications | 5 email notifications/action, 50 emails/user license, 150 emails/day (whichever is lower) | 5 email notifications/action, 100 emails/user license, 5,000 emails/day (whichever is lower) | 5 email notifications/action, 200 emails/user license, 10,000 emails/day (whichever is lower) | 5 email notifications/action, 500 emails/user license, 25,000 emails/day (whichever is lower) | 5 email notifications/Action, 1,000 emails/User License, 50,000 emails/Day (whichever is lower) |
| Using Email field from the Module | No | Yes | Yes | Yes | Yes |
| Webhooks | NA | 1/action 10,000 calls/day or 30 calls/user license/day Limit applicable for the org. (whichever is lower) | 1/action 50,000 calls/day or 100 calls/user license/day Limit applicable for the org. (whichever is lower) | 1/action 500,000 calls/day or 500 calls/user license/day Limit applicable for the org. (whichever is lower) | 1/action 1,000,000 calls/day or 1000 calls/user/day Limit applicable for the org. (whichever is lower) |
| Developer Space | |||||
| APIs (Max allowed credits) | NA | 5000 credits/day/org | 20000 credits/day/org | 100,000 credits/day/org | 100,000 credits/day/org |
| Custom Functions | No | No | Yes | Yes | Yes |
| Others | |||||
| Personal Settings | Yes | Yes | Yes | Yes | Yes |
| Portals | No | No | No | Yes | Yes |
| Profiles | 2 | 5 | 12 | 20 | 100 |
| Permissions | No | Yes | Yes | Yes | Yes |
| Home Page Components | 5 | 10 | 15 | 20 | 20 |
| Custom Modules | No | 5 | 10 | 15 | 25 |
| Custom Modules per user license | NA | NA | 3 | 5 | 8 |
| Picklist Dependencies | No | No | Yes | Yes | Yes |
| Email Address Duplication Check | No | No | Yes | Yes | Yes |
| Phone Duplicate Check | No | No | Yes | Yes | Yes |
| Custom Fields | No | 10/module | 50/module | 80/module | 150/module |
| Custom List Views | 5/module | 50/module | 100/module | Unlimited | Unlimited |
| Grid View | Yes | Yes | Yes | Yes | Yes |
| List View | Yes | Yes | Yes | Yes | Yes |
| Kanban View | No | No | Yes | Yes | Yes |
| Sales Pipeline | 1 | 5 | 10 | 20 | 50 |
Vryno Caseify: Your Case Management Champion
- Assign cases efficiently: Streamline case assignment with automated workflows, ensuring quick and accurate task allocation.
- Track case progress meticulously: Monitor every detail of case progress with real-time tracking and detailed updates.
- Resolve cases rapidly: Accelerate case resolution by automating repetitive tasks and optimizing response times.
- Report case data comprehensively: Generate in-depth reports for case performance, providing actionable insights for continuous improvement.
- Empower agents to excel: Provide agents with tools and information they need to deliver exceptional service.
Case Closed with Vryno Caseify
Vryno Caseify offers a comprehensive suite of tools designed to simplify and enhance your case management process. From creating and assigning cases to tracking progress and gathering client feedback, Vryno Caseify provides everything you need to manage your cases efficiently. Its intuitive platform is fully customizable, empowering you to tailor it to your unique workflow needs—all without writing a single line of code.
Streamline Case Creation
Quickly create and assign cases to your team with just a few clicks, ensuring every task is managed efficiently from start to finish.
Never Miss a Deadline
Set up automated reminders to keep your team on track, ensuring that no case detail or deadline slips through the cracks.
Monitor Case Progress
Stay informed with real-time activity tracking, allowing you to monitor every action and update on your cases at a glance.
Gather Client Insights
Collect valuable client feedback seamlessly to refine your processes and improve service delivery with every case.
Centralize Your Contacts
Organize and manage all your contacts and case-related information in one place, making it easy to access and update crucial details.
Customize Without Coding
Tailor the platform to your specific needs with our low-code, no-code tools, giving you the flexibility to create the perfect solution for you.
Success Stories Powered by Vryno Caseify
Caseify: Your Case Management Catalyst
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Got Questions? We've Got Answers
Vryno Caseify is a robust case management software designed to streamline case handling processes and improve efficiency.
Vryno Caseify is suitable for businesses of all sizes, from small startups to large enterprises, across various industries.
You can easily sign up for Vryno Caseify on our website. Simply provide the required information and follow the on-screen instructions.
Yes, we offer a free trial for you to explore Vryno Caseify’s features and benefits.
We provide comprehensive customer support through email, live chat, and a knowledge base.
Vryno Caseify includes case creation, assignment, tracking, prioritization, resolution, and reporting features.
Yes, Vryno Caseify offers customization options to tailor the software to your specific requirements.
Absolutely! Vryno Caseify is accessible on desktop, tablet, and mobile devices for on-the-go case management.
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